We collect the data needed to run the Casa Carmen language-learning service: your learning progress (watched episodes, exercise scores, saved lines and review history), an optional email address if you choose to enable progress restore, and technical data such as IP addresses and device information generated when the app talks to our servers.
We use your data to:
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We share data only with service providers who help us operate the service — hosting providers and our subscription-billing provider. We may also disclose data if required by law or in response to valid requests by public authorities. We do not sell your data.
If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at support@casacarmen.app. We will respond to your request within one month, as required by GDPR.
We retain your personal data, including learning progress, for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time, subject to our legal obligations.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
While we strive to protect your data, we cannot guarantee its absolute security. By using our services, you acknowledge that there are risks associated with transmitting and storing data online. Our liability is limited to the extent permitted by applicable law.
If you have questions about this Privacy Policy or our data practices, please contact us at support@casacarmen.app. We aim to respond to all inquiries within a reasonable timeframe, typically within 30 days.